About shipping

All purchases will be sent as registered post with tracking number, within 2 days of your payment. (Usually items are posted the next working day after payment is received).

SHIPPING & DELIVERY – We ship from Australia and/or Bulgaria – delivery time to US, CANADA, EU etc is around 5 – 15 days from sending with registered post and tracking number.

Can I track my order ?

Delivery with tracking for items destined worldwide:

Note: International orders can take up to 2 weeks. If you don’t receive your parcel within around 4 weeks let us know! In most cases parcels sent overseas arrive in 5 – 10 days.

Dispatch and Delivery Times

Orders are dispatched from nationwide locations. We aim to dispatch orders within 1-3 business days after purchase. Some items are of limited stock and may take up to 10 business days to source. Customers will be notified of any dispatch delays.

Please note that during SALE periods orders may take an extra 3-4 days to dispatch on top of normal dispatch times.

After dispatch, Standard delivery to metropolitan areas will usually arrive within 3 business days and between 3 to 5 business days for regional areas.

International Shipping

Please note, that we do not ship to all countries. if your country is not included in the “estimate shipping and tax” drop down, then we dont ship there.

All orders are dispatched from South Australia and/or Bulgaria. We aim to dispatch orders within 3-4 business days after purchase. Some items are of limited stock and may take up to 10 business days to source.

All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note that many countries have specific import restrictions on certain products or materials and it is the responsibility of customers to check local customs regulations before placing an order for shipping outside Australia and/or Bulgaria. Cool Prints does not offer any assistance in this process.

Delivery Address

Cool Prints recommends customers provide a secure delivery address, for example your place of employment, as we are not responsible for stolen parcels.